Frequently Asked Questions

What You Should Know Before Your Treatment

What do I need to bring to my first appointment?

Please bring your doctor’s prescription, any existing test results (e.g., MRI, X-ray), and comfortable clothing.

What happens during the first treatment?

To begin with, we’ll take the time to have a detailed conversation and conduct a thorough analysis of your symptoms.
We’ll then move right into your personalized treatment plan.

Do you also offer house calls?
Yes, we also offer physical therapy in the comfort of your own home.
You can find information about the costs at Pricing & Refunds.
How much will my health insurance reimburse me?

Your health insurance will reimburse a portion of the treatment costs.
The exact amount depends on your insurance plan and the type of therapy.
For more information, see Pricing & Refunds.

Which treatment is right for me?

We’ll decide that together based on your symptoms and goals.
We tailor the treatment to your specific needs—not according to a set formula.

What happens if I need to cancel an appointment?

Please cancel appointments at least 24 hours in advance.
Unfortunately, we must charge for appointments that are not canceled in a timely manner.

Can't find your question here?

Contact us—we’d be happy to help.